Supporting an Entertainment Web Site / App with an AWS Environment
Manabu Igarashi Inc.
Applied Services: Classmethod Members
Manabu Igarashi Inc. operates a platform enabling users to create custom tests and quizzes, plus mobile gaming applications. The company's CEO, an established AWS author and speaker, partnered with Classmethod Members to ensure their AWS environment receives expert-level support beyond what internal teams can provide.
Expert Support Beyond the Book
"Although I have written books and articles about AWS, the way I use AWS in my company is rather limited. I am always amazed at how precisely and quickly the Classmethod team can respond to my questions."
— CEO Igarashi, Manabu Igarashi Inc.
Even for an AWS expert author, Classmethod's deep operational knowledge provides value that goes beyond documentation. In one notable instance, Classmethod's engineers identified an unknown bug in the AWS environment — then contacted AWS directly, resulting in a prompt fix in the next platform update.
Classmethod Members Value
- • Precise, rapid responses to AWS questions at any hour
- • Proactive issue identification — including an unknown AWS platform bug
- • Direct escalation to AWS when necessary
- • Expert support that complements internal AWS knowledge
Results Achieved
- • Quiz platform and mobile games operate reliably on AWS
- • Unknown AWS bug identified and escalated to AWS for resolution
- • Expert support available even to experienced AWS practitioners
- • Peace of mind for a small team focused on entertainment products
This case study uses Classmethod Members.
Classmethod Members provides expert AWS support that goes beyond documentation — our engineers identify issues proactively and escalate directly to AWS when needed, ensuring your environment runs at its best.